Setting the Record Straight Update
Thursday, March 23, 2018
Dear Pet Parents,
Yesterday, the court granted Blue Buffalo’s motion to dismiss the lawsuit alleging that there are harmful levels of lead in certain of our products. Thank you to all the loyal Blue Buffalo pet parents who stuck by us in the face of these false allegations.
Blue Buffalo Sets the Record
Straight on Product Safety
Wednesday, March 21, 2018
Dear Pet Parents,
At Blue Buffalo, product safety and quality are our #1 priority. Recently, pet parents have made us aware of allegations circulating on social media that call into question the safety of our products.
We want to set the record straight about these baseless allegations.
Blue Buffalo products are safe.
These unsubstantiated allegations stem from a single lawsuit filed against us by a single plaintiff who claims that levels of lead were found in three of our products that could be dangerous to pet health. Blue Buffalo strongly denies these allegations, which represent the unsubstantiated claims of one person, and have not been supported by any evidence or data. We are vigorously fighting this lawsuit and have filed a motion in court to have the case dismissed.
We are proud of our best-in-class product quality, and have strict controls in place to make sure that our ingredients meet the highest quality standards. Over the past year, we have not had any product recalls, and we have never had any product quality issues related to lead.
At Blue Buffalo, we care deeply about the safety of our furry family members. If you ever believe there is a problem with the quality of any BLUE dog or cat food, please contact our Customer Care Team so that we can investigate it.
Victoria Carmella, D.V.M.
Director of Veterinary Services
Vice President Quality and Food Safety