We've said farewell to Buddies and hello to Fetch!
Buddies - Fetch Logo

Effective: March 9, 2024

At Blue Buffalo, we strive to provide pets with high-quality, naturally tasty foods and treats while being a trusted expert for all your Pet Parenting needs.

Since 2021, the Buddies app had been an integral part of those efforts. Having listened to feedback from Buddies members like you, we’re sharing news about a new program that will bring even more rewards to you and your family.

Effective March 9, 2024, we’ve phased out Buddies in favor of Good Rewards, powered by Fetch, the #1 rewards app. Click here to learn more about Fetch.

What does this mean?
- You can no longer download or use the Buddies app.
- You can no longer earn or redeem points on the Buddies app.
-You can still access the Learn articles from Buddies — they’re on BlueBuffalo.com/articles

We’re sure you have more questions — we have answers!


Frequently Asked Questions

About the Buddies App

Why is the Buddies app no longer available?

After listening to feedback from Buddies members, we discovered better ways to help Pet Parents access valuable information and earn points on eligible Blue Buffalo purchases.

What happens if I find a Buddies QR code in my Blue Buffalo product?

Scan the Buddies QR code to earn a one-time bonus in Fetch. After that, continue earning points on every Blue Buffalo purchase when you snap your Blue Buffalo receipts on Fetch.

Who can I contact with issues regarding my Buddies points or orders?

Please visit our Contact Us page.

What is Good Rewards?

Good Rewards, powered by Fetch, is a loyalty program that helps you earn points on Blue Buffalo purchases. Here’s how it works:

      1. Download the Fetch app and create an account. Then, enroll in Good Rewards.
      2. Snap a picture of your receipt in the Fetch app to earn points.
      3. Redeem your points for rewards to earn gift cards, make charitable donations, enter sweepstakes, and more. For additional details, please click here.

Can I still access my pet profiles?

Going forward, you will only be able to manage pet profiles on BlueBuffalo.com. This improved experience is coming soon to our website.

Can I still access Learn articles?

Yes, you can still access Learn articles on BlueBuffalo.com/articles.

How can I access or delete my data?

Where can I find the Buddies Rewards Terms and Conditions?

Terms and Conditions for Buddies Rewards can be found here.